Privacy Policy

Cittavivere Suites Tagatay values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Such as your name, email address, phone number, and payment details when you make a booking or inquiry.
Usage Data: Information about how you interact with our website, including IP addresses, browser type, pages visited, and time spent on our site.
Cookies and Tracking Technologies: To enhance user experience and provide personalized content.

2. How We Use Your Information

We use the collected information for the following purposes:

To process bookings and manage reservations.
To respond to your inquiries and provide customer support.
To improve our website, services, and overall user experience.
To send updates, promotions, or other relevant information about Cittavivere Suites Tagatay (with your consent).
To ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following instances:

With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
To comply with legal obligations, such as responding to lawful requests by public authorities.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete data.
Withdraw your consent for certain data uses, such as marketing communications.
Request the deletion of your personal information, subject to legal or contractual obligations.

To exercise your rights, please contact us at reservation@cittavivere.com.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may limit some functionalities of our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their respective policies when visiting.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." Continued use of our services constitutes acceptance of these changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Cittavivere Suites Tagatay

Tagaytay-Sta. Rosa Road, Brgy. Francisco 4118 Tagaytay City, Philippines

Mobile: 0933 815 4300

Email: reservation@cittavivere.com